FAQs (frequently asked questions)

General Information

Where is the College Success Center?
The College Success Center is located just inside the main doors to the Learning Resource
Center (Building 1100) on the Yuba College campus.

What are the College Success Center hours?
For the fall semester, 2010, the College Success Center hours are 8:00 AM to 5:00 PM,
Monday through Friday. Access to the Center ends at 4:30 PM on Tuesdays, Wednesdays and
Fridays because the Learning Resource Center closes at this time.

Who may receive College Success Center services?
Any student who is registered at Yuba College may receive College Success Center services.

What services are available?
The College Success Center offers scheduled tutoring (preferably in groups), drop-in tutoring
(only for mathematics), computer and wifi access, group study areas, assistance with special
projects, test reviews, and final examination reviews.

How can I access these services?
To receive services from the College Success Center, complete a Request for Services (RFS)
Form and submit it to the College Success Center. Be sure to identify the service you would
like to receive on the RFS Form. If you are requesting scheduled tutoring, please stop by the
Center or call us at 741-6759 if you have been contacted by us in three working days.

How often are scheduled tutoring sessions?
Scheduled tutoring sessions consist of 50-minute sessions, two times a week. Nearly all
sessions follow a Monday and Wednesday or a Tuesday and Thursday schedule. The sessions
meet at the same time each day: for example- Mondays and Wednesdays from 10:00 to 10:50

What is the format of the tutoring sessions?
The College Success Center acknowledges that learning is not passive, so all tutoring sessions
are based on collaborative learning groups. All students are required to be prepared, to fully participate and to be engaged in each and every session. Tutors are trained to facilitate
the session, not to dispense answers, so students must take an active role in their education.

How much does tutoring cost?
All tutoring services are free.

What are the College Success Center expectations?
The College Success Center expects that all students who use the Center to be respectful of
each other, the staff and the facility. We will ask you to leave the Center if you are disruptive, socializing, or engaged in non-academic activities. If you are attending scheduled tutoring, we
ask that you regularly attend your sessions, come to the sessions prepared, and participate.

Who do I contact for more information?
If you need more information about the College Success Center, call the Front Desk at 741-
6759, Ms. Quy Bui (Math Tutoring Facilitator) at 741-8752 or Mr.
Tony Jow
(Content Tutoring Facilitator) at 741-8751.

Student Information

What classes are available for tutoring?
Most semesters, the College Success Center offers tutoring for:
Accounting 1L, 2L and 10
Art 1A and 1B
Biology 1, 4, 5, 6, and 15
Chemistry 1A, 1B, 2A, 2B and 10
Computer Science 9A and 12
Economics 1A and 1B
General Business 56 and 100
Geology 10L
History 4A, 4B, 5A, 5B, 15, 17A and 17B
Humanities 10, 11 and 20
Learning Assistance 174
Mathematics 1A, 1B, 2A, 2B, 3, 7, 9, 15, 15A, 15B, 21, 50, 50A, 50B, 51, 52, 52A, 52B, 110 and 111
Music 1A, 1B, 1C, 41AR and 41BR
Philosophy 20
Physics 2A, 2B, 4A, 4B, and 4C
Political Science 1
Psychology 1A, 1B, 12, 41, and 46
Sign 1
Spanish 1, 2 and 10
Statistics 1

What if tutoring is not available for a class?
If tutoring is not available, please speak with the College Success Center staff as soon as
possible. Based on the number of requests, we will attempt to employ a tutor for you. At this
time, because of budgetary limitations, we may not be able to offer tutoring to all who would
like to receive it.

Who does the tutoring?
The College Success Center only employs the best qualified students who have been approved
by the professor teaching the course. Our tutors also have earned an A grade in the course
they wish to tutor, possess an overall GPA of 3.00 or higher, and have received at least 18
hours of training. Some tutors are currently enrolled at universities, but they meet the same

What happens in a typical session?
A typical tutoring session consists of one tutor and three or four students. The session is based
on collaborative learning, so everyone is expected to participate. Common activities include reviewing or previewing course skills and concepts, practice in applying course skills and concepts, and preparing for tests.

What if I can’t attend regular sessions?
Research clearly supports the value of regular engagement in course content. However, if you
cannot attend scheduled sessions, we offer other services that do not require regular
attendance: Drop-in Math Tutoring, study areas (when available), and test reviews.

Tutor Information

How do I become a tutor?
The requirements to be a tutor in the College Success Center are:
• an overall grade point average of 3.00 or higher,
• an A grade in the course you wish to tutor (all courses must be taken at Yuba College),
• approval by the instructor of the course,
• completion or registration in Education 20,
• registration in 6 or more units at Yuba College,
• completion of required employment documents.

How much do tutors get paid?
College Success Center tutors start at $8.00 an hour their first semester, $8.50 an hour their
second semester, and a maximum of $9.00 an hour after their third semester. University-level
tutors begin at $10.00 an hour and are paid a maximum of $12.00 an hour. All raises are
subject to improvements in tutoring abilities.

What kind of schedule do tutors work?
Tutor work schedules are absolutely flexible. Some College Success Center tutors work as little
as two hours a week. Others work as many as ten to twelve hours a week. Tutors set their own
schedules. Nearly all sessions follow a Monday and Wednesday or a Tuesday and Thursday
schedule. The sessions meet at the same time each day: for example- Mondays and
Wednesdays from 10:00 to 10:50 AM. By regulation, tutors may not work more than nineteen
hours a week for Yuba College.

Why should I become a tutor?
Most College Success Center tutors become a tutor because they gain satisfaction from and
enjoy helping others learn a particular field of study in a supportive environment. Tutors also
maintain or cultivate their knowledge of the subject matter, learn new job skills, gain
employment experience and get paid at the same time.

What are the expectations of tutors?
The College Success Center expects the tutors to be hardworking and dedicated to promoting
learning. Tutor behavior will be professional and respectful- a reflection of our educational
philosophy. We view tutors for what they are, Yuba College employees, and expect them to
conduct themselves accordingly.

Faculty Information

How do I get a tutor for my class?
Getting a tutor for your class(es) is easy. First, evaluate the need. This should be done by the
end of each semester. Did a majority of the students struggle with the material? If so, this is
an indicator that collaborative learning may be beneficial. Second, consider students who completed the class with an A grade as potential tutors. Does the student possess the
qualities you believe would project well in a collaborative learning environment? Do they
demonstrate exceptional interpersonal skills? Third, forward the name(s) of these student(s) to
Ms. Quy Bui (Math Tutoring Facilitator) or Mr. Tony Jow (Content Tutoring Facilitator.) We will
evaluate the student’s qualifications and contact you regarding their eligibility.

How many tutors will I need?
The number of tutors a class might need is primarily based on the number of students that
historically needed assistance and the availability of the tutors. To assist in your planning,
consider that we prefer our collaborative learning groups to consist of four to six students, so if,
historically, about twelve of your students need help, this will constitute at least three groups.
If your tutor wants to tutor six to eight hours a week, we most likely will be able to
accommodate most, if not all of the students who need help.

What kinds of training will my tutor receive?
College Success Center tutors receive at least eighteen hours of formal training through the
Education 20 (Tutoring Seminar) class, and ongoing mentoring, evaluation and continuing
training from the Instructional Associates. Among the topics covered in the formal training are
learning modalities, Dr. Ross MacDonald’s Tutoring Cycle, Bloom’s Taxonomy, college-level
study skills, and planning effective tutoring sessions.

What can I do to assist?
Faculty cooperation and support for the College Success Center is essential for the success
and retention of students. We welcome full faculty participation in the form of leading test
reviews or mentoring tutors. Most of all, recommending tutors for your classes in a timely
manner greatly improves the efficiency and success of students who utilize our services.
Faculty are our greatest resource, so we also welcome your input and feedback. Feel free to let
us know how we might be able to best serve you and your students.

What will my tutor be able to do?
College Success Center tutors primarily facilitate collaborative learning groups. They are
trained to foster an environment in which self-learning is highly valued and to guide students to
the answers. Tutors do not provide answers to assignments. A secondary objective is to model
college-level study skills to the students. By transferring these skills, students will improve
their academic performance in all subjects. Finally, tutors also integrate appropriate test
preparation strategies into their sessions. The combination of these three components will
create the opportunity for greater pass rates and foster retention.